Contact & Office Info

Phone: 402.475.4211
General questions: [email protected]
Account questions: [email protected]

LOBBY LOCATION:
Walk-in customer services (e.g., bill pay)
Walter A. Canney Service Center
2620 Fairfield St. | Lincoln, NE
Walk-in hours: 8 a.m.-5 p.m., Monday-Friday; Wednesday hours are 9 a.m.-5 p.m. the third Wednesday of every month.

CLOSED DURING THESE HOLIDAYS:
New Year's Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve and Christmas Day.

GENERAL-BUSINESS MAILING ADDRESS:
Administrative building - closed to walk-in customer services
9445 Rokeby Road | Lincoln, NE 68526-9788

BILL PAYMENT MAILING ADDRESS:
PO Box 2986 | Omaha, NE 68103-2986

More contact information

Payment options

Pay Your Bill Online

To restore service on the same business day, payments must be received by 5 p.m. on that day. LES' online account system is currently unavailable for system maintenance. To make a payment, please call our automated phone system at 402.475.4211. We apologize for any inconvenience.

NOT AVAILABLE

Walk-up

Feel free to use one of our convenient locations across town, including select retailers near you.

MORE ABOUT WALK-UP PAYMENTS

Phone

To make a payment by telephone, please call LES.

Click to Call 402.475.4211

Mail

Please send your check or money order and your bill stub to: LES - P.O. Box 2986 - Omaha, NE 68103-2986.

DOWNLOAD LES VCARD

Bill pay made easy

Looking for simple and easy ways to pay your electric bill? Please consider the convenient options below.

Paperless Billing

Make paying your bill a breeze by saving paper and helping to shape a more sustainable Lincoln.

MORE ABOUT PAPERLESS BILLING

Budget billing

LES offers residential customers a way to pay a set amount each month for electric service.

MORE ABOUT BUDGET BILLING

Auto Pay

Never worry about remembering to pay your bill by setting up automatic payments. Enroll in Auto Pay in the LES portal in the Billing > Auto Pay section.

More about Auto Pay

Alerts/Notifications

MORE ABOUT ALERTS & NOTIFICATIONS

Need help with your bill? Learn about financial assistance.

More about your bill

Need more information on how to read your bill, or wondering what caused a difference in usage? Find out more below.

UNDERSTAND YOUR USAGE

Rates

LES’ overall all-in price is the 8th lowest in the country, according to the nationwide study of 87 cities based on 2022 EIA data. All-in price is the price of electricity determined by dividing LES’ retail revenue by the retail sales of electricity to determine the cents/kWh.

LEARN MORE ABOUT OUR RATES

Beware of scams

LES asks customers to be on the alert for scams! Scammers can fake emails, Wi-Fi networks and phone numbers. If you would like to verify your LES account status, go to your online account at LES.com/Pay or contact LES directly at 402.475.4211 or [email protected], Monday-Friday, 8 a.m.-5 p.m.

Go to LES.com/Scams for tips on spotting scams

Download our scams awareness flyer in English

Descargue nuestro folleto de concientización sobre estafas en Español

For only $2.99* a day, we power your moments — big and small

Life is full of memorable moments. You may not see us, but we are here, powering the moments that matter. Dreams made sweeter by nightlight, laughter around the dinner table, the smells of freshly baked cookies and coffee brewing, 10 more minutes of basketball under the lights. All for only $2.99 a day.

MORE ABOUT HOW YOUR MOMENTS ARE POWERED

*Average residential all-in price x average residential daily energy use

Where does your dollar go?

As a public power company, you aren’t just a customer, you are a customer-owner. When you pay your LES bill, every cent of every dollar goes to keep the power flowing.

45¢ goes to operation and maintenance of the electric system — covers the cost of producing electricity and delivering it to where you live, work and play.
29¢ goes to construction projects and debt payments — essential investments to keep our community’s power safe and reliable.
21¢ goes to payroll and benefits — helps us hire and keep talented employees.
5¢ goes to payment in lieu of taxes to local governments — our version of property taxes.

With LES, your money stays invested in the local economy. Local control. Low rates. High reliability. That is the power of public power.

A quick look at how our rates are determined

Lincoln Cares Program

Lincoln Cares is the City of Lincoln's voluntary donation program administered through your LES bill. With Lincoln Cares, you can make a $1 per month contribution to help fund city parks and recreation projects, libraries, older-adult programs and more.

DONATE TO LINCOLN CARES